Privacy Policy

Website: www.devsthanexpert.com
Brand/Company Name: Devsthan Expert

Devsthan Expert (“we”, “us”, “our”) values the trust you place in us when you use our website and services. This Privacy Policy explains how we collect, store, use, protect, and share your personal information when you visit, inquire, or book religious yatra packages through our website www.devsthanexpert.com.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

This Privacy Policy applies to:

• Visitors browsing www.devsthanexpert.com
• Customers making inquiries, calls, or WhatsApp requests
• Users booking yatra packages and related services
• Users submitting contact forms, booking forms, or feedback
• Any online/offline communication connected to your booking

This policy covers data collected through:

• Website forms
• Phone calls
• WhatsApp conversations
• Email conversations
• Payment and booking confirmations
• Social media inquiries (if directed to our official channels)

Devsthan Expert is a religious travel & yatra booking platform. Our services include:

• Religious tour packages (yatra packages)
• Stay arrangements (hotels/dharamshala/resorts)
• Transport arrangements (cab/bus/tempo traveller)
• Itinerary support and assistance
• Group and family yatra planning
• Pilgrimage destination support

⚠️ Important Note: We arrange stay and transport services through vendors/partners. To confirm bookings, certain necessary information may be shared with them.

We collect information to provide better services, fulfill bookings, and provide support.

3.1 Personal Information (Provided by You)

When you contact us, inquire, or book:

• Full Name
• Mobile Number
• Email Address
• City/State/Country
• Date of travel and number of travellers
• Pickup & drop location
• Hotel preference (budget, standard, deluxe)
• Emergency contact (optional)
• Any message or request shared by you

3.2 Identification Information (Only if Required)

Some hotels and destinations require guest verification as per local laws. If needed, you may be asked for:

• Aadhaar/PAN/Passport number (or similar identity document)
• Age details of travellers
• Special permit details (if required by destination)

✅ We request this only when legally required for stay or permits.

3.3 Payment Information

We may collect:

• Payment amount
• Payment method (UPI, bank transfer, gateway, etc.)
• Transaction ID / reference number
• Payment status (success/failure/pending)

⚠️ We do NOT store your card number, CVV, or UPI PIN. Payments are handled via secure payment systems or banking channels.

3.4 Technical/Automatic Information

When you visit our website, we may automatically collect:

• IP Address
• Browser type (Chrome, Safari, etc.)
• Device type (mobile/desktop)
• Operating system
• Date/time of visit
• Pages you view and time spent
• Location approximation (via IP only)

This data helps improve user experience and detect fraudulent activity.