Terms and Conditions

Last Updated: 14-3-2025

Welcome to Devsthan Expert Travel Pvt Ltd. These Terms and Conditions govern your use of our website, services, and products. By accessing or using our website (www.devsthanexpert.com), you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.

1. Definitions- "Company," "We," "Our," or "Us" refers to Devsthan Expert Travel Pvt Ltd. "User," "You," or "Your" refers to any individual, entity, or organization using our website or services. "Service" refers to religious tour packages, hotel bookings, cab bookings, and other related travel services provided by Devsthan Expert. "Website" refers to www.devsthanexpert.com and all its subdomains.

2. Eligibility- You must be at least 18 years old to use our services. If you are booking on behalf of a minor, you must ensure full responsibility for their travel and related requirements. You agree to provide accurate, current, and complete information when booking any service.

3. Use of Website- The content on this website is for informational and booking purposes only. Unauthorized copying, modifying, distributing, or using any content for commercial purposes without our consent is prohibited. You agree not to engage in any fraudulent activities, hacking, or misuse of our website.

4. Booking and Payment Policy

4.1 Booking Process- All bookings must be made through our official website, email, or authorized representatives. Bookings are subject to availability and confirmation.

4.2 Payment Terms Payment- must be made as per the specified package plan. We accept payments via UPI, credit/debit cards, net banking, and other approved payment methods. Full payment or an advance as per the package policy is required to confirm the booking.

4.3 Cancellation and Refund Policy- Cancellation policies vary based on the specific package booked. Refunds will be processed as per the cancellation policy stated at the time of booking. Any refund amount will be credited through the original payment method within 7–14 business days.

5. Travel and Service Conditions

5.1 Travel Documents- Customers are responsible for carrying valid identification and travel documents, including Aadhar Card, Passport (if required), Visa (for international trips), etc. The company is not responsible for denied boarding or travel due to insufficient documentation.

5.2 Health and Safety- Customers must ensure they are medically fit for travel. The company is not liable for health-related issues, accidents, or injuries during the tour.

5.3 Accommodation and Transport- Hotel accommodations are provided as per the package category (Standard, Deluxe, or Luxury). Room availability is subject to hotel policies. Transport services, including cabs and helicopters, are subject to availability, weather conditions, and operational feasibility.

6. Liability and Disclaimer- Devsthan Expert Travel Pvt Ltd acts as an intermediary between clients and service providers (hotels, transport, guides, etc.). We are not liable for any losses, injuries, or accidents during the tour. We do not guarantee uninterrupted access to our website. Technical issues may arise due to third-party service providers. The company is not responsible for delays or cancellations caused by natural calamities, strikes, political disturbances, or other unforeseen circumstances.

7. Intellectual Property- Rights All content, logos, images, and text on this website are the intellectual property of Devsthan Expert Travel Pvt Ltd. Unauthorized reproduction or distribution of any content is strictly prohibited.

8. Privacy Policy- We value your privacy and ensure the confidentiality of personal data collected. Personal details shared during booking are used solely for travel-related services and will not be sold or shared with third parties without consent. Refer to our Privacy Policy for detailed information.

9. Dispute Resolution In case of disputes, we encourage resolution through mutual discussion. If a resolution is not reached, disputes shall be subject to the jurisdiction of courts in Haridwar, Uttarakhand, India.

10. Changes to Terms and Conditions- We reserve the right to modify these Terms and Conditions at any time without prior notice. Continued use of our services implies acceptance of any updates or modifications.

11. Contact Us- For any queries regarding these Terms and Conditions, you can contact us at:

Call: +91-86-8381-8381

Devsthan Expert Travel Pvt Ltd

Office: Gali-7, Gayatri Vihar, Opposite Shanti Kunj Ashram Gate-4, Haridwar, Uttarakhand, India

Email: info@devsthanexpert.com